News

Robotic e-commerce platform - a new tool of 1C-Bitrix24

To the large set of tools 1C-Bitrix24 (Bitrix24 boxed version) in the "Corporate Portal" license a new opportunity for the development of online commerce has been added - Robotic e-Commerce platform.

Our new tool is a complete set of everything you need for online sales.
Online store+Cortact-center+CRM+Sales center+CRM-marketing+CRM-
analytics+Cross-cutting analytics,

Most of the sales are made through CRM (phone, e-mail, social networks, messengers, chats and other channels). Almost 30% are generated by online stores. Now our customers, who own the boxed version of Bitrix24, have a powerful tool to open their own online store. And in close integration with CRM eCommerce-platform will allow you to sell even more.

This opportunity was presented at the regular annual Novelties Presentation for users of our other product "1C-Bitrix: Site Management". On November 12, we first showed our customers our unique product - "1C-Bitrix24: Online Store + CRM!". This product combined all the features of Bitrix24 and "1C-Bitrix: Site Management". This unique product has become a free pleasant addition to the other super features of our top tariff 1C-Bitrix24, and users get it now when buying a new or upgrading an existing working boxed version.

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New in mobile task card :
1. new red inscriptions in tasks. Now you can see at a glance which tasks are overdue, which are new, which are unexpired.

2. new ways to call the menu. A blue button in the lower left corner and a "multi-point" in the upper right corner will call up a detailed menu, which is especially convenient on small screens.

3. quick controls. In the task card, the top quick swipe left menu is the same as in the task list.

4. precision hit. Bottom right corner now shows an arrow (in a circle) for scrolling a large task down to the last comment

New checklist in tasks    
You can now assign a co-actor and observers to each checklist item. Checklist items can have subitems. For example, item 3 can have sub-items 3.1, 3.2, etc

Avito, WhatsApp, WeChat
WhatsApp channel allows you to create an open line using WhatsApp chatbot, WeChat channel using WeChat chatbot, Avito - using Avito chatbot.


To connect WhatsApp channel to Bitrix24 open lines, Twilio integration is used.



To connect WeChat you will need 3 parameters (URL, Token and IP whitelist, which are issued in Bitrix24 connector), and for Avito - 2 parameters (Client ID and Client Secret, which are issued in Avito on request).

The free tariff of the Bitrix24 service has become unlimited in the number of users

Bitrix24 is becoming even more accessible for business. Now it is not only free, but also unlimited in the number of users. This means that you can connect the entire team to the service and work together in a single interface.

Today, more and more companies are switching to the remote work format. Bitrix24 will help employees to maintain the effectiveness of working communications, and managers not to lose control.

Work together on tasks and projects, monitor their implementation within the specified time frame, store all documents on the company's disk, select a convenient meeting time in the calendar, communicate with colleagues quickly using chats and video calls.

Moreover, employees do not need to constantly sit at a laptop or computer — you can solve work issues at a meeting, on the road, from anywhere. The mobile app is also available for free for the entire company.
Your team works within the office or remotely — unite everyone into a single online space. You will be able to forget about dozens of messengers, unfulfilled orders, lost files and documents, do not miss a single client and will be able to sell more.

And all this is completely free. For any number of employees

End-to-end analytics in Bitrix24.

End-to-end analytics. Hundreds of our users were looking forward to the release of this tool. Having already appreciated its amazing capabilities at the presentation, diligent business owners were impatient to implement it. And finally understand how effectively they invest money in advertising.

Advertising budgets of companies are growing every year. Managers from the advertising business are able to sell their services and talk about the great opportunities of the channels used. But only now it has finally become possible to check them. It is no longer necessary to believe "on the word".


What is end-to-end analytics?

End-to-end analytics (or cross-channel analytics) is the process of collecting, analyzing and visualizing data from various sources to gain a deeper understanding of business processes. In the context of Bitrix24, this means collecting and analyzing data about your customers, sales, marketing campaigns and other aspects of your business.

Why is this important for your business?

Informed Decision-making: End-to-end analytics allows you to see the full picture of your operations. This helps you make informed decisions based on facts, not assumptions.

Optimization of business processes: Identification of bottlenecks and opportunities for process optimization.

Understanding Customers: Analyzing customer behavior helps create more effective sales and marketing strategies.

ROI Tracking: You can track the effectiveness of your marketing campaigns and investments.

Bitrix24 provides tools for integration with various data sources, creation of custom reports and dashboards, as well as data visualization. You can analyze information about customers, sales, tasks and much more, all in one system.
End-to-end analytics in Bitrix24 is a powerful tool for improving efficiency and making informed decisions in your business. If you haven't used this tool yet, now is a great time to get started!